Our Trainers
Bruce Lee
Expertise
Sharepoint
Information Management
Business Process Modelling
Business Reporting
Bruce has over 15 years of experience being the bridge between business and IT. Since 2011, he has been a SharePoint Consultant and Configuration Specialist at government, defence, NFP and commercial organisations focusing on client-side solutions for information management and business process enablement and automation.
He has achieved Certified Professional status with the Australian Computer Society, and is also certified in ITIL for IT Service Delivery Management. In addition, Bruce is a committee member of the ACS Foundation since 2014.
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Watch Bruce Lee’s Trainer Profile
Notable Achievements
RUAH Community Services
Implementation of an incident management system to automate incident submission, updating, tracking and reporting processes.
Citic Pacific Mining
Prepared a Scope of Work to upgrade the existing company Intranet, Document Management System and Workflow System.
Department of Defence
Implemented a task management system to streamline and automate the engineering change processes at the Navy.
Wilson Parking
Implemented two customer-facing workflows to improve the company manual customer services.
Certifications
ACS Certified Professional
ITIL v3 Foundation Certification
Master of Management Information Systems
Bachelor of Business
Training Programs
Sharepoint
Information Management
Business Process Modelling
Business Reporting